Frequently Asked Questions

Find answers to common questions about our service. If you need further assistance, feel free to reach out to our support team.

What is our refund policy?

We offer a full refund for cancellations made 48 hours before your reservation. After that, cancellations are subject to a 50% fee.

How do I book a room?

You can book a room by visiting the "Book a Room" section on our website, selecting your preferred dates, and confirming the booking.

Can I modify my booking?

Yes, you can modify your booking by visiting the "My Bookings" section in your account. If you need further help, contact our support team.

How do I reset my password?

If you forgot your password, click on the "Forgot Password" link on the login page and follow the instructions sent to your email.

Can I change my reservation dates?

Yes, you can change the reservation dates if the new dates are available. Please contact us at least 24 hours in advance.

What payment methods do you accept?

We accept all major credit cards including Visa, MasterCard, and American Express, as well as PayPal for online payments.

Need Further Help?

Feel free to reach out to our support team for any additional assistance.

Contact us via email at [email protected]